Navigation: What is the point of explaining navigation to someone who hasn’t used a website

Yesterday was another trip to the Apple Store to take part in the third MacBook purchase in as many months. This time with someone who had managed to get to his late forties without really using a computer. An interesting experience all round for me when trying to facilitate.

As ever I have in my mind the relatively short time that this technology has been around. A quick look here for an interesting reminder?

As I sit typing I am listening to The Clash, London Calling, having been reminded of it by Zane Lowe recently. This again pre-dates the technology by considerable time..

Anyway first problem for a newbee, no email address. My 9 year old has at least one, possibly many. While we were buying the MacBook she bought another Puffle using one of the AppleStore iMacs. Surely everyone has an email address? Well no, of course not. But it helps if you have one before you even turn the computer on.
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